Job Opening: Customer Service Representative

ProLogistix is currently seeking Customer Service Representatives for a prestigious client in Whitsett, NC. 

Schedule and Pay for Customer Service Representative:

• Monday – Friday 7:30am-4:30pm
• $15.00/hr

Job Duties for customer Service Rep include, but not limited to:

• Update database systems by inputting information from each call and keeping every customer field current
• Provide status feedback to customers, end users and call center
• Provide escalation data to support decision making for larger accounts
• Provide invoices to customer for billable repairs
• Payment collections
• Overtime will be required during peak season
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor the customer satisfaction levels and develop methods for increasing scores
• Assist in creating ways for delivering excellent customer service to irate or problematic customers
  

As a Customer Service Rep for ProLogistix We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

 Apply NOW

• High School Diploma or GED Certificate Preferred Technical/Functional Skills
• Minimum 1 year recent quality experience a plus • Quality assurance experience is required
• Must be a team player
• Have a keen eye for detail
• Quality certifications or memberships is a plus
• Able to work 8, 10 or 12 hour shifts and overtime in a warehouse environment
• Able to move boxes, totes and products and lift up to 50 lbs.
• Able to stand up and bend for entire shift
• Able to count accurately
• Experience working with technology – RF scanners, warehouse computers
• Able to follow written and verbal work instructions

Apply Now!