Job Opening: Customer Service Rep

Logistics Customer Service Representative 
Hiring Now!
1st Shift 

Monday – Friday 

8:00 AM – 5:00 PM ( Overtime and Weekends as needed) 

Experienced Logistics Customer Service Representative- Your Next Chapter Starts with ProLogistix!

ProLogistix has the opportunity you’re looking for. Come aboard as an experienced Logistics specialist and work in a secure, worker-friendly, fast-paced Global Logistics company. Anticipate competitive weekly pay, comprehensive benefits, and the recognition for your dedication. At ProLogistix, we value your success, offering a personal recruiter and FREE online skills training to boost your professional growth.

Apply today and see why ProLogistix is recognized for its highest commitment to safety.

As a ProLogistix Associate We Offer You:

• Competitive pay Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

Qualifications: 

• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
• Strong organizational and prioritization skills are critical. 
• Attention to detail is a top priority.
• Understanding of transportation documentation  process an asset.
• Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.
• Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.
• Fluent in English, both written and verbal
• Desire for a career in supply chain/logistics.

Responsibilities: 

• Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Transcon department.
• Ensure a smooth and timely process flow, with the warehouse team.
• Accurate and timely data entry into the operational system Updating events code for reporting systems.
• Report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on timely base.
• Ensure documents are timely sent to the customers or/ and internal team.
• Interact with our customers in arranging their shipments, meeting customer service standards.
• Contribute to maintain strong relationships with vendors/ customers.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP) Meet KPI standards, as per the company’s procedures/customs requirements. communications, timely responses to emails and requests (internal and external)
• Open to work overtime as operation request, work weekend and on National Holidays You will be part of a professional/international, open, and enthusiastic team.