Job Opening: Bi-Lingual Customer Service Associate

Prologistix is now hiring for a Bilingual customer service associate in our Herndon branch.

Pay rate: $19.00-$22.00 based on experience 

Shift: 8:00am – 5:000pm; Monday – Friday

Must be bilingual in English and Spanish. 

Job Duties:

• Proactively develops creative sourcing plans to include traditional networking approaches through community engagement with schools, colleges, vocational schools for skilled roles, web-based, and social media channels
• Owns and writes effective content for online job postings to attract both active and passive candidates via job boards integrated with the ATS system.
• Screens, interviews, and recommends candidates to fill orders
• Builds and retains an active pipeline of candidates for all roles; maintains and updates candidate database.
• Re-utilizes active candidates and understands open positions to positively impact order fulfillment.
• Leverages data to set realistic expectations, based on current volume, to successfully fill positions in a timely manner.
• Participates in whiteboard meetings to understand daily order fill goals.
• Leverages market knowledge and client needs to successfully fill orders with qualified candidates
• Leads candidates through the interview cycle based on their experiences, skills, expectations, and availability

#nowhiring

• Proven experience navigating a diverse recruiting process
• Track record of success with client engagement.
• Experience using various platforms and dashboards to drive effective decisions
• Community volunteering or social outreach experience.
• Excellent customer service skills including ability to react appropriately in stressful situations and deal with difficult customer or vendor situations diplomatically
• Demonstrable time management and organization skills
• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively

Apply Now