Job Opening: Distribution Specialist

Distribution Warehouse Customer Service Agent

Day Shift – 8:30 AM – 5:30 PM, overtime, Holidays, and weekends based off operational needs. 

Department: Distribution 

Experienced  Warehouse Customer Service Agent – Your Next Chapter Starts with ProLogistix!

ProLogistix has the opportunity you’re looking for. Come aboard as an experienced Warehouse CSR and work in a secure, worker-friendly, fast-paced Fortune 500 Global Logistics company. Anticipate competitive weekly pay, comprehensive benefits, and the recognition for your dedication. At ProLogistix, we value your success, offering a personal recruiter and FREE online skills training to boost your professional growth.

Apply today and see why ProLogistix is recognized for its highest commitment to safety.

 Our Customers to Offer:

• Safe and clean work environment
• Employee focused workplace
• Safety programs and training

As a ProLogistix Forklift Operator We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

Job Requirements:

• Minimum 2 year recent Distribution Logistics experience 
• Adhere to the company’s cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Provide exceptional customer service 
• Sense of urgency 
• Attention to details
• Bilingual a Plus ( English and Spanish)  

Qualification:

• You’re a flexible and hard worker, no 8-5 mentality
• Able to work in a non-climate control warehouse
• Open to work overtime, weekend shift and on National Holidays
  

• Be a team player and can listen, retain,  comprehend and effectively communicate to obtain positive results
• Pro- active and strong organizational skills
• Good computer Skills, ( Excel, Word, SAP and professional email ethic)

Duties and Responsibilities:

• Ensure a smooth and timely process flow regarding the customer dedicated department
• Accurate and timely data entry into the operational system
• 
  Track and trace of all air Import files and report the status/updates internally and to the customers
• 
  Ensure that customer’s freight is delivered on timely base
• 
  Ensure documents are timely sent to customer or broker for customs purposes
• 
  To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards
• 
  Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others
• 
  To make sure that we always meet our internal and external compliance regulations /standards and that this is according to our government regulations
• 
  Fully understand the Distribution process from ( A-Z) flow and be proactive involved in looking for best practices to improve the operational process to be more effective, efficient and productive
• 
  Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP)
• 
  Meet KPI standards, as per the company’s procedures/customs requirements.
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  Timely response on emails from customers, suppliers, carriers, and our internal network